IOGEAR is an innovative consumer electronics and information technology solution that enables convergence through connectivity. IOGEAR is a leading manufacturer of advanced connectivity solutions in the enterprise market globally. It has offered the best solutions for both consumer and B2B markets. The company aims at developing products that help integrate technologies, share resources, decrease clutter and energy consumption, and reduce electronic waste. The company has grouped its products into 5 major groups for consumer convenience: KVM and KVMP, Computer accessories, Networking, AV & Digital Home, Mobility.
IOGEAR is an ATEN International company dealing in the manufacturing on of innovative consumer electronics and information technology solutions. With its headquarters located in Foothill Ranch, Calif, the company has a mission statement of providing economical, ecological and user-friendly tools for the user to access complex and sophisticated technology. Founded in 1999 the company has been in business for over 10 years and it targets home users, small-to-medium sized businesses and mobile professionals.
IOGEAR boasts of very positive reviews and feedbacks at Amazon, Bizrate and ebay. Most of the reviews and comments show that the consumers are very satisfied with the company’s products and they urge other consumers to buy products from the company. At Amazon, customer reviews reveal that IOGEAR products are a solution to their technical problems affecting their institutions. Moreover, at Bizrate, consumer comments vividly show that, most of this company’s products meet their expectations on areas of work and institutions. “I purchased this because, I was using 16foot one's and had to connect 3 of them to get where I needed to go so, this 39ft one will cover of my needs. I use these for a school district where I work”, a customer applauds about the company’s Booster Extension product. “…I would recommend this product to a friend”, another consumer adds.
BBB report reveals that the company falls under Computers-Supplies & Parts business category and it stated way back in 1995. However, under this report, the business has not been accredited by BBB, neither does it have BBB rating. Although BBB is currently updating files on all businesses in the Greater Los Angeles ( which might be the reason of the company lacking a BBB rating), any company has no obligation to seek BBB accreditation. To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards,
However, the company has won many awards due to their efforts to produce high quality products all the year round. This awards include;Golden Bridge Awards, Innovations Design & Engineering Award Honoree, etc.These awards vividly prove that IOGEAR’s products are positively welcomed in the market world simply because they meet the expectations of the customers.
Alexa ranks Iogear at 1,240,969 among the 30 million domains globally and 433,964 in the United States where approximately 59% of its audience is located. Approximately 45% of visitors to the site are bounces (one page view only). Visitors on this site view an average of 2.6 unique pages per day and the average time spent by a visitor to logier is approximately 89 seconds per day, with 32 seconds spent on each page view. Alexa also shows that on internet averages, the site is visited more frequently by females who are between 25-34 years. The site’s average load time is not currently available at Alexa.
Under WebsiteInHub, Iogear is estimated to be worth $11320 according to Website Analysis calculations. The site receives approximate page views of 198 pages per day which translates to 5952 pages per month. The site is also estimated to receive 66 unique visitors per day, a total of1, 984 unique visitors per month that have total potential advertising revenue of $10 USD per day. In the SEO perspective, Iogear got Medium Google Page Rank level 3 out of 10.
Shopiogear is growing up in terms of social media presence. The site has accounts on Facebook, Twitter and YouTube. Its Facebook page has7607 likes and 15 talking about it. The page is updated regularly with information about details and usage of their new products, amazing offers available in the market and discounts offered to some products. Feedback to customer complaints is also done here. The above information is also regularly updated on the company’s Twitter handle which has 1641 followers and following 483. Demos and other visual help is majorly handled on the company’s YouTube account. The account also acts as a major aid in showing the site users relevant business videos relating to the company and their products which in turn boosts their sales.
IOGEAR gives priority in protecting customer’s confidential information. The company collects personal information from customers with an aim of giving superior customer service, providing convenient access to company’s products and services, and to make a wider range available to the customers. The personal information is also used to keep the customer with the latest product announcements, software updates, special offers, and other information.
The company may disclose your personal information with IOGEAR business units around the world because it is a global company. However, it never shares personally identifying information with companies that are not IOGEAR companies. Institutions that can also receive personal information are the shipping companies that IOGEAR use to deliver products to their customers, the information is strictly used for shipping only. The personal information may also be used when it comes for legal purposes or for public interest.
IOGEAR safeguards the security of the data a customer sends to it with physical, electronic, and managerial procedures. Its Online Store uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. Hence, credit card information send via this sit is well encrypted and cannot be accessed by any other unauthorized person. Moreover, IOGEAR adheres to industry initiatives such as the Online Privacy Alliance (http://www.privacyalliance.org) to preserve privacy rights on the Internet and in all aspects of electronic commerce.
Under Google Safe Browsing, IOGEAR is not currently listed as suspicious neither is it appear to function as an intermediary for the infection of any sites. Moreover, the site has not hosted malicious software over the past 90 days.
IOGEAR’s pricing strategy has been developed in such a way that the company gives all the benefits to the customer and at the same time maintaining their goal objectives of achieving great profits. Comparing with other similar companies, IOGEAR’s products are generally cheaper and affordable to all the consumers globally. Below are some of the prices the company offers on the currently available products:
16-Port USB PS/2 Combo KVM Switch-$549.94
Compact Desktop Combo-$14.95
USB 2.0 Print Server, 1-Port- $49.95
4-Port HD Audio/Video Switch w/Remote-$59.95
Iogear ship products to its customers in the United States and in Canada. Customers in the US (the 48 states including Alaska and Hawaii) are eligible for free ground shipping as long as their order is above $79.99. Any other shipping fees will be calculated using the “Shipping Calculator” available at the company’s website; hence, a customer will know an approximate amount of money that he will use in shipping. However, customers outside the US are liable to pay custom and tariff fees according to the country’s import laws. These fees are not collected by IOGEAR and it has no control over it. A customer can check the shipping status of his/her product by clicking on “Order Status” link and tracking number can be obtained by following its link. Backordered products are made available within a week and the customer will receive an email as soon as the product is shipped. However, a customer will not be charged until the product is shipped.
A customer is not allowed to change the shipping method after an order has been made, this is because, physical shipments are immediately sent to the fulfillment agency when they are submitted and the company’s system cannot retrieve or change them. Moreover, a customer is not allowed to change a shipping address because of the same reason as above. If a customer’s product is unsuccessfully shipped, it will be returned to the fulfillment warehouse and credit will be made to your account.
Uiogear provide different methods to suit the customer’s needs. The company accepts payment through major credit cards i.e. Visa, MasterCard, Discover, American Express, Diner’s Club, and JCB, as well as check cards and ATM cards as long as they are issued by one of the above credit card companies. A customer should not be worried about the safety of his/her credit card; the company uses an encryption technology (Secured Socket Layer) to prevent unauthorized individuals from hacking the credit card data. When entering a credit card number, a customer is advised not to use spaces or any other special characters; rather he/she should enter them in a string of numbers form, and due credit card verification a customer must enter the billing address exactly as it appears on his credit card statement. If a customer encounters any problem during the submission of credit card information, he should immediately contact the Customer Service for assistance. A credit card will only be billed once an ordered product is shipped for both preordered and backordered products. The charge for your order will appear on your credit card as: "DRI*IOGEAR"
Apart from the credit cards, the company also accepts PayPal as a method of payment. The company may calculate and charge sales tax depending on the order. Sales tax if applicable will be indicated once your billing and/or shipping address have been entered during checkout.
Individuals and entities who are tax-exempted can request for a refund for the tax paid. However, they will be required to avail a copy of their tax-exempt certificate and the billing or shipping address on the order must match the address on the certificate. They should also include their order number or a copy of your receipt or invoice. A customer can fax a copy of his certificate, with order number or invoice to 952-253-8760.
IOGEAR by Digital River offers a 30-day money back guarantee. A customer who wants a refund must look up his order and use a request refund option so as to submit the request. Customers who used PayPal as a method of payment and have not sent the payment, his order will be automatically cancelled after 30days. However, for credit card purchases, a customer can submit a request for cancelling an order and is only submitted the same day the order was placed. If the product may have already been shipped, the request will not be submitted. A link has been provided at the company’s site for the purpose of cancelling the order or a customer can call 1-877-255-3187. The refund credit will appear on the customer’s credit card 5-7 days after the request have been received.
Best Available IoGear Coupon: